If you’ve recently shopped at Burlington and still have your purchase receipt, don’t throw it away. That little slip of paper could give you access to a chance at winning a $1,000 gift card. How? Through the official BurlingtonFeedback survey.
Burlington, one of America’s favorite off-price retail stores, wants to hear directly from you the customer. Whether your visit was excellent or needed improvement, Burlington is ready to listen. The BurlingtonFeedback survey helps them improve and reward you in the process.
This comprehensive FAQ guide covers everything you need to know about the Burlington customer survey how it works, who can participate, what rewards you can earn, and how your opinion truly matters.

What Is the BurlingtonFeedback Survey?
The BurlingtonFeedback Survey is an official customer satisfaction program launched by Burlington to gather honest feedback about recent store visits. The survey helps Burlington assess its service quality, staff behavior, store ambiance, and checkout process.
Instead of sending out generic forms, Burlington focuses on targeted questions based on your actual visit. Whether you shopped for apparel, home décor, or kids’ essentials, your thoughts are invaluable.
Once completed, your entry goes into a sweepstakes where you could win a $1,000 gift card. This reward serves as both a thank-you and an encouragement for continued loyalty.
Where Can I Take the Survey?
The BurlingtonFeedback survey can be taken online. It’s not hosted directly on Burlington’s shopping website, but it is an official extension of their brand. You’ll need access to the internet and a device like a phone, tablet, or computer to participate.
Make sure to take the survey within a limited time frame after your purchase usually within 7 days of your store visit. This ensures that your feedback is timely and relevant to the experience you had.
What Do I Need to Enter?
To enter the BurlingtonFeedback survey, you must have the following:
- A valid Burlington store receipt from a recent purchase
- A survey code printed on that receipt
- A working internet connection
- Basic proficiency in English or Spanish
Once you’re ready, you can input the survey code and begin answering a series of straightforward questions.
What Types of Questions Will Be Asked?
The survey includes a range of questions focused on your overall shopping experience. Common question topics include:
- How clean was the store?
- Were you able to find what you were looking for?
- How friendly and helpful were the staff members?
- How would you rate the checkout process?
- Was the pricing fair and competitive?
Most questions are multiple choice or rating-based, allowing you to quickly share your opinion. At the end, there may also be an optional section for additional comments.
What Rewards Are Available?
Completing the survey gives you a chance to enter Burlington’s sweepstakes, where lucky participants can win a $1,000 Burlington gift card. Note that not every survey taker wins this is a randomized draw.
However, the value comes from both the potential reward and the fact that your voice influences real change in-store. If you visit Burlington often, completing multiple surveys with different receipts increases your chances.
How Often Can I Participate?
You can participate once per receipt. If you visit Burlington multiple times and make separate purchases, each receipt qualifies for a new survey submission.
There is no limit on how many times you can take the survey as long as you have a new valid receipt for each entry. This means regular shoppers have more opportunities to win.
Who Can Take the BurlingtonFeedback Survey?
To be eligible for the BurlingtonFeedback survey and the accompanying sweepstakes:
- You must be at least 18 years old.
- You must be a legal resident of the 50 United States, the District of Columbia, Puerto Rico, or Canada (excluding Quebec).
- Employees of Burlington Stores and their immediate family members are not eligible.
These requirements ensure fairness and transparency in the sweepstakes process.
Can I Take the Survey Without a Purchase?
Yes, Burlington allows for a no-purchase method of entry through a mail-in option. This is a great way to enter the sweepstakes if you don’t have a receipt.
To do this, you must send a handwritten entry with specific details as mentioned in the sweepstakes rules. While it’s slightly more time-consuming, it ensures everyone has an equal opportunity to participate.
How Long Does the Survey Take?
On average, the survey takes around 5 to 10 minutes to complete. It’s designed to be quick and easy, focusing on your most recent experience.
Whether you shopped for a few essentials or did a full cart load, your feedback is welcome. The goal is to ensure future experiences are just as smooth or better.
How Will I Know If I’ve Won?
Winners of the sweepstakes are contacted through the contact details provided during the survey or on their mail-in entry. You may receive an email or letter confirming your win and providing instructions on how to claim your prize.
You might also be required to verify your identity before receiving the $1,000 gift card, so ensure you provide accurate information.
Is the Survey Available in Spanish?
Yes, for your convenience, the survey is available in both English and Spanish. You can select your preferred language at the beginning of the survey.
This bilingual approach ensures more customers can comfortably express their opinions.
Is It Safe to Provide My Information?
Burlington takes your privacy seriously. Any personal information you provide during the survey is used solely for the purposes of improving customer service or contacting you if you win.
They do not sell or misuse your data, and the entire process is conducted through a secure platform.
What If I Experience Issues During the Survey?
If you run into any problems whether technical or informational you can reach out to Burlington’s customer service team for support. They can assist with any questions regarding your receipt, survey code, or eligibility.
It’s best to keep your receipt handy until you complete the survey and confirm your sweepstakes entry.
Can I Share My Experience on Social Media?
While the survey itself is private, many participants enjoy sharing their Burlington finds and experiences on social media platforms. You can use relevant hashtags or simply let your friends know about the opportunity to win by providing feedback.
It’s a good way to spread awareness and invite others to participate in the survey.
Final Thoughts: Should You Take the BurlingtonFeedback Survey?
Absolutely. If you’ve shopped at Burlington recently, completing the BurlingtonFeedback survey is a smart move. It’s fast, easy, and gives you a chance to win a $1,000 gift card.
But beyond the prize, your opinion matters. By providing genuine feedback, you help Burlington improve its customer service, product variety, and overall store experience.
So the next time you visit Burlington, hold on to your receipt. That little piece of paper could be your key to better shopping and a thousand-dollar reward.